@hillbicks got in touch late last week to offer his help updating the FAQs that we currently have scattered about various places. Not only was the gesture very much appreciated, as he has been hugely generous with his time already with the system docs translations, but it is also very timely as I have been spending a bit of time considering launch planning of late. @hillbicks, @frabrunelle @polpolrene and I had a call today to discuss the issue and got to talking about where the FAQs should go. We agreed that it would be great to have a lot of the support material (system docs, faqs, help articles…etc…) in one place as it’s obviously easier to market and publicise 1 URL rather than several and we think that https://www.mediawiki.org/wiki/MediaWiki represents a decent solution.
MediaWiki was originally written for and is still used by Wikipedia, as well as https://en.bitcoin.it/wiki/Main_Page and many others. The intention would be that the MediaWiki would act as a first point of help/support for end users/farmers/developers as a way of reducing those asking for direct help via the forum. This will help reduce the burden on the community while mitigating against the forum being cluttered with support questions.
This is very much at proposal stage so please let me know what you think? Maybe you have an alternative idea or are aware of a platform that is better than MediaWiki? Thanks!