Safe Launcher install fails with 'Windows Installer cannot be accessed'

Safe Launcher probably calls MsiServer which is an on-demand service.

C:\Users\Pat>sc qc msiserver
[SC] QueryServiceConfig SUCCESS

SERVICE_NAME: msiserver
TYPE : 10 WIN32_OWN_PROCESS
START_TYPE : 3 DEMAND_START
ERROR_CONTROL : 1 NORMAL
BINARY_PATH_NAME : C:\Windows\system32\msiexec.exe /V
LOAD_ORDER_GROUP :
TAG : 0
DISPLAY_NAME : Windows Installer
DEPENDENCIES : rpcss
SERVICE_START_NAME : LocalSystem

The Windows Installer window pops up then closes and the error message follows.

As per;

“The Windows Installer Service Could Not Be Accessed” error when …
https://support.microsoft.com/en-ca/kb/2642495

start the service manually;

To start the Windows Installer Service, follow these steps:

  1. Click Start, and then type CMD in the Search programs and files dialog box.
  2. Right-click cmd.exe, and then click Run as Administrator.
  3. Type net start MSIServer, and then pressENTER.
  4. Restart the installation process for the program that you want to install.

Worked for me.

YMMV

C:\Users\Pat>wmic os get Version, Caption, CountryCode, ServicePackMajorVersion, WindowsDirectory /format:list

Caption=Microsoft Windows 7 Home Premium
CountryCode=1
ServicePackMajorVersion=1
Version=6.1.7601
WindowsDirectory=C:\Windows

Same thing happened with the Demo App.

Same resolution

Found this in Windows Event Viewer;

Log Name: Application
Source: MsiInstaller
Date: 12/09/2016 7:49:35 PM
Event ID: 1015
Task Category: None
Level: Warning
Keywords: Classic
User: ASUSK53U-PBB\Pat
Computer: AsusK53U-PBB
Description:
Failed to connect to server. Error: 0x8007000E
Event Xml:



1015
3
0
0x80000000000000

92104
Application
AsusK53U-PBB



0x8007000E
(NULL)
(NULL)
(NULL)
(NULL)
(NULL)



Hi @Patrick_Boake

Do you have earlier versions of the Launcher and Demo app installed?

What version are you trying to install now?

Did you try any of the three solutions here?
https://support.microsoft.com/en-ca/kb/2642495

Did you restart your computer?

Do you have earlier versions of the Launcher and Demo app installed?

-No

What version are you trying to install now?

-The latest just downloaded from the site

Did you try any of the three solutions here?
https://support.microsoft.com/en-ca/kb/2642495

-I covered those in the original post. Manually starting the service worked. It’s like the installer doesn’t wait long enough for msiserver service to start up.

Did you restart your computer?

-I did. Didn’t help