As usual, I secure my safenetforum.org account with 2FA, without noticing there was no way to disable/reset it without the 2FA app. At that point, I was not planning that my phone was going to fly in the snow when biking home.
That happens less than an hour after. Now I don’t have access to my phone, and I am almost sure I won’t be able to backup the app data before changing phone.
I took advantage to have an open session on my computer to ask for some support. Should I simply delete my account and recreate one, or is it a way to bypass this issue?
Hi @megavolts - sorry to hear that your phone has taken it’s place in history however I’m a little bit confused as to what’s happened as we’ve not got 2FA via the mobile example for the Authenticator. More than happy to help if I can but I’m struggling here…
David.
Maybe you mean your safenetforum.org account?
If that is the case you possibly can’t post/reply here anymore. @frabrunelle: ok to disable 2FA for him, or are there safer ways, like an email reply from the corresponding email adress or something like that?
Sorry about the bad formulation, I effectively lost access to the [safenetforum.org](http://forum.autonomi.community)
account? It would be great if you can.