I sent the following email to Shapeshift.
"In the past, myself and others have experienced difficulties when attempting to trade for MaidSafe coins. ShapeShift has always refunded the coins involved, so no coins are out of pocket, but the delay can sometimes be inconvenient.
I notice that there is now no option displayed to trade for MAID coins.
Do you think this will be long-term, or do you expect a resolution so that we can again trade other coins for MAID soon?"
I will post when they reply.