Bug Reporting Procedure

We have set up a #bugs category exclusively for reporting bugs in the test systems. We’ve also added a link to the list of open bugs in the top menu of the homepage.

You are also still welcome to use the new JIRA reporting procedure https://maidsafe.atlassian.net/projects/CS/issues.

Before creating a new topic, please search the bugs category to make sure your bug hasn’t been reported yet.

If you find that your bug has already been reported, feel free to add a reply to the existing topic if you have additional information.

Please copy, paste, and edit this template with relevant info when creating a bug report.

Launcher version: [0.3.0]
Demo app version: [0.1.0]
Browser version: [Firefox 44.0 / Google Chrome 50.0.2 / Safari 9.0.3]
Operating System: [Windows 7 / Ubuntu 14.04.4 / Mac OS X 10.11]

Describe the bug with as much detail as possible:
[When I do X, I notice Y, and that causes Z problem to happen.]

What are the steps to reproduce the bug
1.
2.
(etc)

Were you able to work around this bug? How?
[I had to restart the launcher to get it working again.]

Is there anything else that might help us fix this bug?
[I just updated my browser from X to Y, it worked before I updated, but now it’s not working at all.]

15 Likes

Can we please setup a copy/paste template for people to use, something like:

Please copy, paste, and edit this template with relevant info when creating a bug report.

Launcher version: [0.3.0]
Demo app version: [0.1.0]
Browser version: [Firefox 44.0 / Google Chrome 50.0.2 / Safari 9.0.3]
Operating System: [Windows 7 / Ubuntu 14.04.4 / Mac OS X 10.11]

Describe the bug with as much detail as possible:
[When I do X, I notice Y, and that causes Z problem to happen.]

What are the steps to reproduce the bug
1.
2.
(etc)

Were you able to work around this bug? How?
[I had to restart the launcher to get it working again.]

Is there anything else that might help us fix this bug?
[I just updated my browser from X to Y, it worked before I updated, but now it’s not working at all.]

6 Likes

Then what does this mean:

1 Like

clic on Create an account

you tried to create an account as a google user wiith a google apps account. try with a native gmail account to connect as google account or try with the create account button without uses google login

2 Likes

Bravo, that Jira crap was doing my head and it just makes more sense to keep bug reports where the community is IMO.

2 Likes